Cancellation Policy for Editale AI Assistant Subscriptions

We understand that circumstances may change, and you may need to cancel your subscription to our AI assistant service. To ensure clarity and transparency, we have outlined our cancellation policy below:

  1. Subscription Cancellation: a. You may cancel your subscription to our AI assistant service at any time. b. To cancel your subscription, you must contact our customer support team directly at hello@editale.com.

  2. Refund Eligibility: a. We offer a prorated refund for any unused portion of your subscription period if you cancel before the end of your current billing cycle. b. Refunds are not provided for partial subscription periods already used.

  3. Automatic Renewal: a. Please note that subscriptions to our AI assistant service are set to automatically renew at the end of each billing cycle. b. If you wish to avoid automatic renewal, you must cancel your subscription before the renewal date.

  4. Subscription Changes: a. You may also choose to change your subscription plan at any time. b. Any changes to your subscription plan will take effect immediately, and any remaining balance or credit will be applied to the new plan.

  5. Communication of Changes: a. We reserve the right to modify or update this cancellation policy at any time. b. Any changes to the policy will be communicated to you via email or through our website.

  6. Contact Information: a. If you have any questions or concerns regarding the cancellation of your subscription, please contact our customer support team at hello@editale.com.

By subscribing to our AI assistant service, you agree to adhere to the terms outlined in this cancellation policy. We appreciate your understanding and cooperation.

Thank you for choosing our AI assistant.

Victor Lavrentyev / Editale
al. Jana Pawła II 43A/37B , Warsaw, 01-001
hello@editale.com